Find answers to common questions about our products, orders, shipping, and more.
We offer premium wooden chopping boards made from various high-quality woods including Mango, Mahogany, Siris Tree, White Teak, Chalk Wood, and Acacia. Each wood type has unique characteristics and benefits for different kitchen needs.
Yes, all our chopping boards are made from food-grade wood and finished with food-safe oils. We use natural, non-toxic finishes that are safe for direct food contact. Our boards are perfect for cutting vegetables, fruits, bread, and other food items.
To maintain your chopping board:
Our chopping boards come in various sizes to suit different needs. Common sizes include Small (25x15cm), Medium (35x25cm), and Large (45x30cm). Some products also offer Extra Large options. Check individual product pages for specific size availability.
We accept all major payment methods including Credit/Debit Cards, UPI, Net Banking, and other digital payment options through our secure Razorpay payment gateway. All transactions are encrypted and secure.
Once your order is shipped, you'll receive a tracking number via email and SMS. You can track your order using the tracking link in your order confirmation email, or log into your account and check "My Orders" section.
You can modify or cancel your order within 24 hours of placing it, provided it hasn't been shipped yet. Contact us immediately at tonyhomes.india@gmail.com or call +91 9563480564 to request changes.
Yes! We offer free shipping on all orders above ₹999. For orders below ₹999, a nominal shipping charge of ₹99 applies. For more details, visit our Shipping Information page.
Standard delivery time is 7-10 days across India.
Orders are processed within 1-2 business days before shipping.
Currently, we ship only within India. We're working on expanding our shipping to international locations. For special international orders, please contact us at tonyhomes.india@gmail.com.
We offer a 7-day return window from the date of delivery. Products must be in original, unused condition with all tags and packaging. For damaged or defective products, we provide full refunds including shipping charges. For more details, visit our Return Policy page.
Once we receive and inspect the returned item, refunds are processed within 5-7 business days. The refund will be credited to your original payment method. You'll receive a confirmation email once the refund is processed.
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Yes, we offer special pricing for bulk orders and wholesale customers. Please contact us at tonyhomes.india@gmail.com with your requirements, and our team will provide you with a customized quote.
Absolutely! Our wooden chopping boards are made from sustainably sourced wood. We use eco-friendly manufacturing processes and natural finishes. Our products are biodegradable and much more environmentally friendly than plastic alternatives.
Our customer service team is here to help. Don't hesitate to reach out!